Privacy Policy & SMS Terms
Effective Date: May 19, 2026
At Provision Smart Security, we value your privacy and are committed to protecting your personal information.
Information We Collect
We may collect the following information when you contact us, request service, fill out forms, or communicate with us:
- Name
- Phone number
- Email address
- Service address
- Account or appointment information
- Communication preferences
How We Use Your Information
We use your information to:
- Provide and manage our services
- Schedule appointments
- Send estimates, invoices, and updates
- Respond to customer support requests
- Send important account notifications
- Communicate via phone calls, email, and SMS text messaging
SMS Communications
By providing your phone number and opting in to receive text messages, you consent to receive SMS communications from Provision Smart Security regarding:
- Appointment scheduling and reminders
- Service updates
- Customer support
- Account notifications
- Job status updates
Message Frequency
Message frequency may vary depending on your interaction with our business. Provision will never cold contact you with sales marketing of any kind.
Message & Data Rates
Standard message and data rates may apply based on your mobile carrier plan.
Opting Out
You may opt out of SMS communications at any time by replying:
STOP
After replying STOP, you will no longer receive SMS messages from us unless you opt in again.
For assistance, reply:
HELP
or contact us directly through our website.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information with trusted service providers only as necessary to operate our business and provide services to you.
Data Security
We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure.
Your Rights
You may request updates or deletion of your personal information by contacting us through our website.
Contact Information
If you have questions regarding this Privacy Policy or SMS communications, please contact:
Jeff Bodziony
216-394-3771 ext.1